Information needs is something that is significant for everyone in the socio-economic aspect. Regardless of the level of economy, profession, race and gender, without having enough information, a person will not be able to complete the tasks and problems that they have properly; it is undeniable that libraries are the best information providers. During the pandemic, everyone must keep their physical distance from one another and avoid crowds. However, this does not mean that the information needs are no longer a necessity, especially in education. With the long distance education (PJJ) policy, libraries have responsibility to make information accessible anywhere and anytime. To meet these needs, UPI Library launched RepoVOS and CERIA on Thursday (25/03/2021). RepoVOS (Repository UPI View on Screen) and CERIA (Cetak dan Kirim Koleksi Akademik) are two of the newest services of UPI Library. These two services were inaugurated at the BISA BERKAWAN -Casual Talk with Librarians- with the theme “Launching of UPI Library Services: RepoVOS Services (Repository UPI View on Screen) and CERIA (Cetak dan Kirim Koleksi Akademik) toMeet Readers’ Need for Learning Resources”. This event was carried out online and streamed on three UPI Library social media channels, Instagram, Youtube and Facebook.
The event was attended by the Vice Chancellor of Education and Student Affairs, Prof. Dr. H. Didi Sukyadi, MA and the Head of UPI Library, Dr. Riche Cynthia J., M.Sc., directly giving directions as well as inaugurating the two newest services from the UPI Library. The resource persons include Hada Hidayat Margana (Head of Division for Acquisition of Library Material UPI), Damayanty, M.I.Kom. (Head of UPI Library Service Division) and M. Ridwan Sutisna, M.Pd. (Head of IT and Digital Learning Division (TIPD) STI UPI).
In the first presentation, M. Ridwan Sutisna explained the significance and instructions to install VPN before accessing the information resources collection that is owned by UPI Library. Ridwan also advised UPI readers to properly keep the SSO (Single Sign On) username account and password account that is owned by the UPI academic community because there will be developments in confidential information access that can only be accessed with that account. If there is any problem related to the UPI academic account, please directly contact the STI Directorate user service channels.
In the second presentation, Hada Hidayat Margana explained the first service innovation, namely RepoVOS (Repository UPI View on Screen), which is a full text reading access service for UPI’s digital collection. It comes from UPI Readers needs to access the student final assignments collection, even though the library cannot be accessed online, making requests for protected repository files increase very rapidly. The UPI library tries to capture this need and tries to improve excellent service for all academicians in meeting the needs of learning resources. With the service of RepoVOS, it is expected that UPI’s Digital Repository collection can be maximally utilized, and UPI Readers will gain unlimited access and convenience.
Damayanty presents the third presentation that still related to the second service innovation, CERIA. Layanan Cetak dan Kirim Koleksi Akademik (CERIA), is a printing and delivery service for UPI Library collections according to online customer orders. Before the pandemic, the UPI Library had a Print on Demand service which provided printing services for collection that UPI Readers need. However, according to current conditions, it is necessary to provide the same services but online. Targetting both non-UPI and UPI library users, CERIA aims to provide users with the information about UPI Library collections that cannot be accessed directly and provide convenience to users in obtaining collections that cannot be accessed directly.
RepoVOS and CERIA facilitates UPI Readers in fulfilling information needs and access to information resources in the UPI Library. Currently, the two services are ready to serve, although they still require further developments. Of course, after the launch of these two services, UPI Libraries will continue to rise and work together to create other service innovations to meet the needs of all UPI Readers, in accordance with the motto “Answers at its best to any quest”. (Herli Bachtiar / UPI Library, Translator: Rayhana Jasmine)